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COMPREHENSIVE REFUND & 7-DAY FEE FORFEITURE POLICY

7-DAY FEE FORFEITURE POLICY

Policy Code: BIZ-PK-REFUND-2026
Effective Date: March 29, 2026
Portal Application: pk.bizoso.ca | www.bizoso.ca
Jurisdiction: Islamic Republic of Pakistan
Legal Foundation: The Contract Act 1872 (Sections 73 & 74 - Liquidated Damages); The Specific Relief Act 1877; Consumer Protection Laws of Pakistan.

1. Nature of the Retainer (Fee for Labor, Not Outcome)

Bizoso Consulta Pakistan is an administrative facilitation and business consulting firm. The Client explicitly acknowledges that the professional fees paid to Bizoso Consulta are exclusively for administrative labor, digital CRM infrastructure access, strategic consulting, and document compilation. * No Guarantee of Outcome: The fee is not a guarantee of a successful visa, permit, or business license. The final decision rests entirely with the sovereign government.

  • Non-Refundable Upon Execution: Once our administrative staff begins reviewing your profile, opening your digital CRM file, or providing actionable consulting advice, the service has officially commenced, and the fee is fundamentally non-refundable.

2. Absolute Non-Refundability Triggers

Under no circumstances will Bizoso Consulta issue a refund—partial or full—if any of the following events occur:

  • Government Refusal: The destination embassy or government authority refuses the application, issues a ban, or requests additional costly interviews.

  • Document Fraud (The Fraud Exception): The Client uploads forged, altered, or deceptive documents (e.g., fake bank statements), resulting in the immediate termination of the file under our Fraud & Veracity Deterrents Policy.

  • TPV Audit Failure: The Client fails a Third-Party Verification audit (e.g., a bank refuses to authenticate a statement).

  • Change of Mind: The Client simply "changes their mind," decides not to travel, or pursues a different immigration pathway after the administrative work has commenced.

  • External Delays: Processing is delayed by government backlogs, embassy strikes, or slow responses from the Client's university/employer.

3. The 7-Day Fee Forfeiture & Case Abandonment Rule

To maintain operational efficiency and prevent our CRM servers from being clogged with inactive files, Bizoso Consulta enforces a strict 7-Day Action Mandate.

  • The 7-Day Window: Upon remitting payment and activating their portal account, the Client has exactly seven (7) calendar days to complete their initial onboarding questionnaires and upload the requested baseline documents.

  • Case Abandonment: If the Client fails to upload the required documents, stops communicating, or abandons their portal for a continuous period of 7 days without prior written approval for an extension from their Case Manager, the file is legally classified as Abandoned.

  • 100% Fee Forfeiture: Upon abandonment, the Client's portal access will be suspended, the file will be closed, and 100% of the fees paid will be forfeited as liquidated damages. * Reactivation Cost: These retained funds cover the administrative cost of the initial setup and the opportunity cost of reserving a consultant's time. If the Client wishes to return after the 7-day abandonment period, they must pay a mandatory File Reactivation Fee or sign a completely new service contract at the current market rate.

4. The 24-Hour "Cooling-Off" Exception

Bizoso Consulta recognizes that genuine transactional errors can occur. We offer a strict, highly conditional 24-hour cooling-off period.

  • If the Client requests a cancellation within 24 hours of their initial payment clearing, AND the Client has not accessed the proprietary document checklists, downloaded any templates, or engaged in a consultation call, a partial refund may be issued.

  • Administrative Deduction: Even within this 24-hour window, Bizoso Consulta will unconditionally deduct a 25% Administrative & Gateway Fee from the total amount paid to cover banking transaction costs, CRM account generation, and accounting labor.

5. Fraudulent Chargebacks & Digital Retaliation

Clients who attempt to bypass this refund policy by initiating a fraudulent chargeback with their credit card company or bank will face severe legal and administrative consequences.

  • Chargeback Fraud: If a Client initiates a chargeback after services have been rendered or documents have been reviewed, Bizoso Consulta will classify this as "Electronic Fraud" under PECA 2016.

  • Evidence Submission: Our accounting team will aggressively fight the chargeback by submitting the Client’s digital IP logs, electronic signatures, executed MSA, and CRM audit trail directly to the bank and the credit card gateway (e.g., Stripe/Visa/Mastercard).

  • Embassy Notification: If the chargeback is deemed malicious, Bizoso Consulta reserves the right to notify the relevant immigration authorities that the Client has committed financial fraud against their designated administrative representative, which may severely impact their ongoing or future visa applications.

6. Third-Party and Government Fee Exclusions

This refund policy applies strictly to the professional facilitation fees paid directly to Bizoso Consulta.

  • We hold absolutely no liability for refunding external expenses.

  • Government application fees, biometric fees, courier charges, translation costs, and fees paid to independent legal partners (RCICs/Attorneys) are strictly non-refundable by Bizoso Consulta under any circumstances.

Contact & Support

If you require a temporary extension for uploading your documents due to an emergency, you must submit a formal extension request via the portal ticketing system before the 7-day abandonment window expires.

Bizoso Consulta

🇨🇦 Toronto: 735D, Dundas ST. W Toronto, ON
🇨🇦 Alberta: 1122 3 St SE, Calgary, AB (e Office)
🇵🇰 Karachi: 8th Floor, Fakhri Trade Center, New Chali.
🇬🇧 London: 2 Lansdowne Rd, Croydon (e Office)

Phone: +92-(021)-3264-0293
Email: karachi@bizoso.ca | Web: www.bizoso.ca

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